Can I change or cancel my order once I've placed it?
If you want to change postage details of your order please email [email protected] with your order number as soon as possible and we will try our best to help. Unfortunately we c
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Order Issues
How do I edit my shipping address?
If you want to change postage details of your order please email [email protected] with your order number as soon as possible and we will try our best to help.
I'm having issues with my promo code, what do I do?
If you're getting an error message after attempting to apply the promo code, make sure you've triple checked the terms and conditions of use, that there are no extra spaces in your code, and that your cart is in fact eligible for this promo.
I received a faulty item. What do I do?
We're so sorry you received a faulty product! Please reach out to our customer service team via the live chat, or emailing [email protected], and we'll reply as soon as possible.
My order was marked delivered but it’s not here.
If no one was home at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your home and with neighbors/building management who may have collected the package for you. Also, please double-check the ship