Absolutely! We are proud to offer products that are both cruelty-free and vegan, aligning with our commitment to ethical and sustainable practices!

<main id="isPasted"><p dir="ltr">Absolutely! We are proud to offer products that are both cruelty-free and vegan, aligning with our commitment to ethical and sustainable practices!</p></main><p><br></p>

Are CIROA products cruelty free and vegan?

No. Just Sophie (one of our founders). Ciroa is not tested on animals and is cruelty free.

<main id="isPasted"><p dir="ltr">No. Just Sophie (one of our founders). Ciroa is not tested on animals and is cruelty free.</p></main><p><br></p>

Is Ciroa tested on animals?

Yes, all our products undergo rigorous dermatologist testing to ensure they are safe and effective for your skin.

<p><strong>Yes, all our products undergo rigorous dermatologist testing to ensure they are safe and effective for your skin.</strong></p>

Are Ciroa products dermatologist-tested?

Our products have a shelf life of 12 months once opened.

<main id="isPasted"><p dir="ltr">Our products have a shelf life of 12 months once opened.</p></main><p><br></p>

What is the shelf-life of Ciroa products?

All Ciroa product ingredients can be found on the product page. You can find the list beside: Hero Ingredients, How to Use and Full Ingredients.

<main id="isPasted"><p><strong>All Ciroa product ingredients can be found on the product page. You can find the list beside: Hero Ingredients, How to Use and Full Ingredients.</strong></p></main><p><br></p>

How can I find the ingredients for each of the Ciroa products?

Ciroa

Products & Stock

How can I track my order?

How long will my order take to arrive?

Do you have free shipping?

Will you ship to me internationally?

When will you ship my order?

Where does Ciroa ship orders from?

What will my order arrive in?

Do you ship to PO boxes?

Where do I get Ciroa in the US?

Do you offer click and collect?

Shipping & Packaging

Can I change or cancel my order once I've placed it?

How do I edit my shipping address?

I'm having issues with my promo code, what do I do?

I received a faulty item. What do I do?

My order was marked delivered but it’s not here.

Order Issues

What's Ciroa's returns and refund policy?

Returns

What payment methods does ciroabeauty.com accept?

Is it safe to use my credit card on ciroabeauty.com?

Payments & Gift Cards

What Ciroa products do I use if I have sensitive skin?

What Ciroa products do I use if I have oily skin?

What Ciroa products do I use if I have dry skin?

What Ciroa products do I use if I have mature skin?

What Go-To products do I use if I have teenage skin?

If I have body acne, is it okay to use Ciroa?

Skincare Concerns

I'm having trouble logging in

How do I cancel my membership/subscription?

How do I skip a subscription shipment?

How do I update my subscription items?

Product Subscriptions

How do I use my benefits/rewards points?

Loyalty Program

How do I reset my password?

Technical