Ciroa

Well, that depends... have you been nice to your postie? Kidding! It&#x2019;s all about where you&#x2019;re located. Here&#x2019;s a rough idea:<ul data-end="862" data-start="787"><li data-end="823" data-start="787">Australia: 2-4 business days</li><li data-end="862" data-start="824">New Zealand: 3-4 business days</li></ul>

Well, that depends... have you been nice to your postie? Kidding! It’s all about where you’re located. Here’s a rough idea:

Australia: 2-4 business days
New Zealand: 3-4 business days

How long will my order take to arrive?

Shipping & Packaging

How can I track my order?

Do you have free shipping?

Will you ship to me internationally?

When will you ship my order?

Where does Ciroa ship orders from?

What will my order arrive in?

Do you ship to PO boxes?

Where do I get Ciroa in the US?

Do you offer click and collect?

Can I change or cancel my order once I've placed it?

How do I edit my shipping address?

I'm having issues with my promo code, what do I do?

I received a faulty item. What do I do?

My order was marked delivered but it’s not here.

Order Issues

What's Ciroa's returns and refund policy?

Returns

What payment methods does ciroabeauty.com accept?

Is it safe to use my credit card on ciroabeauty.com?

Payments & Gift Cards

What Ciroa products do I use if I have sensitive skin?

What Ciroa products do I use if I have oily skin?

What Ciroa products do I use if I have dry skin?

What Ciroa products do I use if I have mature skin?

What Go-To products do I use if I have teenage skin?

If I have body acne, is it okay to use Ciroa?

Skincare Concerns

Are CIROA products cruelty free and vegan?

Is Ciroa tested on animals?

Are Ciroa products dermatologist-tested?

What is the shelf-life of Ciroa products?

How can I find the ingredients for each of the Ciroa products?

Products & Stock

I'm having trouble logging in

How do I cancel my membership/subscription?

How do I skip a subscription shipment?

How do I update my subscription items?

Product Subscriptions

How do I use my benefits/rewards points?

Loyalty Program

How do I reset my password?

Technical

How long will my order take to arrive?Updated 2 months ago